Troubleshooting converters
If issues arise with converters, try the following:
• Use the Edit Metric Class workflow to verify converter configuration.
• Check customTransfomMIBTable.res under lib/xml/res/custommetrics directory in NetIM core to make sure if converters and mappings are configured as expected.
• Also check metric header file under lib/xml/res/custommetrics/headers directory to see if the metrics are configured correctly:
– For metric with enum style value mapper converter, type should be numeric and there should be enum values.
– For metric with string based value mapper converter, type should be varchar.
– For metric with long/double converter, type should be numeric.